Terms of Use

Article 1 (Purpose)

The purpose of these Terms is to set out matters concerning the use of the internet-related services (hereinafter ‘services’) provided on the website operated by DM Dermatology Clinic (hereinafter ‘our clinic’).

Article 2 (Definitions)

• ① User (member): A person who logs in to the website and receives the services provided by our clinic under these Terms.
• ② Operator: A person chosen by our clinic for the overall management and smooth operation of the services.
• ③ Linked site: A website connected to the website by hyperlinks (the targets of hyperlinks include text, still images, and moving images) or by other means.
• ④ Personal information: Information to the extent that a specific individual can be identified by items contained in it, such as a name (including information that cannot identify a specific individual by itself but can identify one when easily combined with other information).
• ⑤ Termination: The cancellation of the use agreement by a user after the service has been opened.

Article 3 (Posting and amendment of the Terms)

• ① Our clinic posts the content of these Terms, its trade name, the location of our clinic, its email address, and other details on the website so that users can know them.
• ② If there are unavoidable circumstances, our clinic may amend these Terms to the extent that this does not violate the relevant laws.
• ③ When our clinic amends the Terms, it states the effective date and the reasons for the amendment, and gives notice of them together with the current Terms on the service screen from 7 days before the effective date until the day before it.
• ④ Matters not set out in these Terms and the interpretation of these Terms follow the relevant laws or commercial practice.

Article 4 (Content and changes of services)

• ① Our clinic provides the following services.
• 1. Information about our clinic’s medical staff and clinic schedule
• 2. Health information provided by our clinic
• 3. Other services determined by our clinic
• ② If there are unavoidable circumstances, our clinic may change the content of the services it provides. In this case, our clinic states the changed content of the services and the date they will be provided, and gives notice from 7 days before that date.
• ③ Our clinic does not compensate for damage that users suffer due to changes in the content of the services. However, this does not apply if our clinic acted intentionally or with gross negligence.

Article 5 (Suspension of services)

• ① Our clinic may temporarily suspend the provision of services in the event of maintenance, inspection, replacement, or breakdown of systems and other equipment, interruption of communications, or other force majeure.
• ② Our clinic does not compensate for damage suffered by users or third parties due to a temporary suspension of services for the reasons in Paragraph 1. However, this does not apply if our clinic acted intentionally or with gross negligence.

Article 6 (Membership sign-up)

• ① A user applies for membership by filling in the member information on the form set by our clinic and then indicating agreement to these Terms.
• ② Our clinic registers as members the users who apply for membership as in the preceding paragraph, unless they fall under any of the following items.
• 1. If the applicant has previously lost membership status under Article 7, Paragraph 2 of these Terms
• 2. If the registration contains false information, omissions, or errors
• 3. Any other case in which our clinic judges that registering the applicant as a member would significantly hinder its technical operations or the performance of its work
• ③ The membership agreement is formed at the time our clinic approves it.
• ④ If any registered details change, the member must inform our clinic of the changes immediately by email or other means.

Article 7 (Membership withdrawal, loss of membership status, etc.)

• ① A member may ask our clinic to withdraw at any time, and our clinic processes the withdrawal immediately. However, the request must be made by email or in writing and must state the requester’s name, phone number, reason for termination, and other details.
• ② If a member falls under any of the following items, our clinic may revoke the member’s membership status.
• 1. Registering false information when applying for registration
• 2. Threatening order, such as by interfering with other people’s use of the services or stealing their information
• 3. Selling unverified false information or other unauthorized goods within our clinic
• 4. Using our clinic as a place for unauthorized medical practice or for advertising medical practice
• 5. Interfering with the operation of the website, such as by changing information provided within our clinic
• 6. Using our clinic to commit acts that laws or these Terms prohibit or that are contrary to public order and good morals
• 7. Violating these Terms
• 8. Any other case in which continuing the membership is judged inappropriate
• ③ If a member makes an appointment through our clinic and then, without a justifiable reason, gives up the appointment or does not attend it 2 or more times, the member’s eligibility to make appointments is restricted for 1 year.

Article 8 (Notices to members)

• ① When our clinic gives notice to a member, it may do so to the email address or phone number the member provided to our clinic.
• ② For notices to an unspecified number of members, our clinic may post the notice on the bulletin board in place of individual notices.

Article 9 (Collection of personal information)

• ① When collecting user information, our clinic collects the minimum information needed. The following items are required, and all other items are optional.
• 1. Name
• 2. User ID
• 3. Password
• 4. Nickname
• 5. Email address
• ② When collecting a user’s personal information, our clinic obtains that user’s consent, except in the following cases.
• 1. Where a law has special provisions
• 2. Where it is needed to perform the service use agreement
• 3. Where it is needed to settle charges for the services provided
• ③ To protect personal information, our clinic limits administrators and keeps their number to a minimum, and takes the technical and other measures needed to ensure security so that personal information is not lost, stolen, leaked, or altered.
• ④ When the purpose of collecting personal information has been achieved, our clinic destroys that personal information without delay.

Article 10 (Personal Information Manager)

▶ Privacy Officer

• - Name: Shin Young-ik
• - Affiliation: DM Dermatology Clinic

▶ Department in charge of personal information protection

• - Name: Shin Young-ik
• - Affiliation: our clinic
• - Phone: 02-3445-0803
• - Email: [email protected]

Article 11 (Purposes of collecting and using personal information)

• 1. To make notices possible online and offline so that users can receive medical information smoothly
• 2. To carry out user authentication procedures and provide information services within our clinic
• 3. To operate our clinic’s website smoothly and to use the information as statistical analysis data

Article 12 (Period of retention and use of personal information)

• 1. Our clinic sets the period during which a person holds membership as the period of retention and use of personal information.
• 2. Under the Personal Information Protection Act (개인정보 보호법) and the Standard Personal Information Protection Guidelines (Ministry of Security and Public Administration), the personal information of website members is to be retained only after renewed consent to its use/provision is obtained at 1-year intervals after sign-up.
• 3. The information of members who have not used the website for 1 year from sign-up is destroyed.
• 4. If the person who provided the information requests deletion of the personal information, it is destroyed immediately.

※ Personal information items collected at sign-up:

• (Required) Name, user ID, password, nickname, email address
• (Optional)

Article 14 (Restrictions on the use and provision of personal information)

• ① Personal information that has been provided may not be used for purposes other than those for which it was provided, or provided to third parties without the consent of the user concerned, and our clinic bears all responsibility for any resulting harm to users. However, the following cases are exceptions.
• 1. Where a law has special provisions
• 2. Where it is needed to settle charges and make deliveries, etc., for the services provided
• 3. Where it is needed for compiling statistics, academic research, or market research, and the information is provided in a form that cannot identify a specific individual
• ② A person who receives users’ personal information from an information and communications service provider must not use it for purposes other than those for which it was provided or provide it to third parties, except with the consent of the user concerned or where other laws have special provisions.

Article 15 (Rights of users)

• ① Users may withdraw at any time the consent given under Article 10, Paragraph 2, Article 15, Paragraph 1, or Paragraph 2 of the same Article. However, the declaration of withdrawal takes effect from the time the email reaches our clinic or the person who received information from our clinic.
• ② Users may ask our clinic for access to their personal information and, if their personal information contains errors, may ask for its correction.
• ③ Requests for withdrawal, access, or correction under Paragraphs 1 and 2 must be made by sending an email to our clinic, and our clinic is obligated to take the necessary measures without delay after the email arrives. If a user has requested correction of an error, our clinic does not use the personal information concerned until it corrects the error.

Article 16 (Health information service)

• ① The health-related information provided by our clinic is general and broad in nature and is no more than the opinion of a particular person. In no case can it replace professional medical diagnosis, care, or treatment.
• ② Our clinic does not guarantee any specific test, product, or treatment mentioned in the health information service.
• ③ Users use the health-related information provided by our clinic entirely at their own judgment, and our clinic bears no responsibility in connection with providing health-related information.

Article 17 (Relationship between our clinic and linked sites)

Our clinic bears no warranty liability for transactions that users make involving goods, labor, or services provided independently by linked sites of our clinic.

Article 18 (Obligations of our clinic)

• ① Our clinic does not engage in acts that laws or these Terms prohibit or that are contrary to public order and good morals, and does its best to provide services continuously and stably as set out in these Terms.
• ② Our clinic does its best for users’ information security by taking technical safety measures for the security of personal information, including users’ credit information, and by taking every care in managing it.
• ③ Our clinic aims to maximize customer satisfaction and contribute to the development of internet business by providing quality services through fair and sound operation and ongoing research and development.
• ④ Our clinic does not send commercial advertising emails that users do not want.

Article 19 (Users’ obligations regarding passwords)

• ① Users must use a password when using the website.
• ② Users are responsible for all management of their passwords.
• ③ Users must not let third parties use their passwords.
• ④ Users bear all responsibility arising from poor management of their passwords.
• ⑤ If users learn that their password has been stolen or is being used by a third party, they must notify our clinic right away and, if our clinic gives instructions, follow them.

Article 21 (Obligations of users)

• ① Users must not do the following.
• 1. Registering false information when applying or making changes
• 2. Changing information posted on our clinic’s site
• 3. Sending or posting information other than the information set by our clinic (such as computer programs)
• 4. Infringing the copyrights or other intellectual property rights of our clinic or other third parties
• 5. Damaging the reputation of our clinic or other third parties, or interfering with their work
• 6. Disclosing or posting on our clinic’s site obscene or violent messages, images, sounds, or other information contrary to public order and good morals
• 7. Providing or arranging health care or consultations for other users
• 8. Advertising the medical practice of third parties
• 9. Selling goods or arranging their sale
• 10. Any other act judged to be inappropriate
• ② If information under the items of the preceding paragraph, or other information that our clinic judges inappropriate for the operation of the site, is posted on the website or in places linked to the site, our clinic may delete that information from the website or cut the link without the consent of the user or other person who posted it. However, our clinic has no obligation to delete such information or cut such links.

Article 22 (Ownership of copyright and restrictions on use)

• ① Copyright and other intellectual property rights in works created by our clinic belong to our clinic.
• ② Users must not use information obtained through the website for commercial purposes, or let third parties use it, by copying, transmitting, publishing, distributing, broadcasting, or other means without our clinic’s prior approval.

Article 23 (Dispute resolution)

• ① Disputes over any issues concerning the use of the services, other than those set out in these Terms of Use, are to be resolved by mutual agreement as far as possible.
• ② If users have complaints or wish to give opinions about using the website, they may submit their complaints or opinions about the website by email.
• ③ If our clinic judges that complaints and opinions submitted by users are justified, it handles them with priority. However, if prompt handling is difficult, our clinic informs the user of the reason and the handling schedule immediately.

Article 24 (Jurisdiction and governing law)

• ① Lawsuits over disputes between our clinic and users arising from the use of the services are brought before the competent court under the Civil Procedure Act (민사소송법).
• ② Korean law applies to electronic transaction lawsuits filed between our clinic and users.